Delivery Information

**Delivery Information**

**Shipping Address:**
No. 2588, Jinxiu Road, Pudong New Area, Shanghai, China

**Contact Information:**
Email: whale@fivemarket.net
Phone: +86 13380390722

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of size or destination.

**Processing Time:**
Orders are processed within 1–2 business days after payment confirmation. You will receive a notification once your order has been shipped.

**Estimated Delivery Time:**
- **Domestic (China):** 3–7 business days
- **International:** 7–15 business days depending on the destination and customs clearance

**Shipping Carriers:**
We partner with reliable carriers including China Post, EMS, and select international couriers to ensure timely and secure delivery.

**Tracking Information:**
Once your order is shipped, a tracking number will be provided via email. You can use this number to monitor your package’s progress online.

**Customs & Import Duties:**
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.

**Delivery Notes:**
- Please ensure your shipping address is accurate and complete to avoid delays.
- If no one is available to receive the package, the carrier may leave a notice or attempt redelivery.
- For any delivery-related inquiries, feel free to contact us at whale@fivemarket.net or call +86 13380390722.

We are committed to delivering your order safely and efficiently. Thank you for choosing us!